FLAT RATE Shipping Policy
1. Shipping: Mountain Buggy online will ship throughout the world, except for the African continent (due to prohibitive freight charges). Please note that Mountain Buggy takes no responsibility for the payment of customs duties, import and other such taxes or levies as the freighted product may attract. Payment of such fees remains the responsibility of the purchaser.
2. Unites States and territories: From within the USA we can only ship to the 48 mainland states. From the 'Rest Of World' region, we can ship to Puerto Rico, Alaska, and Hawaii. We cannot ship to PO Boxes, APO's or FPO's (military addresses outside the 50 main states).
3. Delivery time frames: All delivery time frames are estimated, we cannot guarantee delivery within this time frame due to unforeseen circumstances, including customs delays at country borders. Estimated delivery time frames are as follows:
- USA: 10-14 business days
- Shipping to Canada from the USA: Where we can, we will always send Canadian orders from within Canada. Orders that are shipped from the USA into Canada are dispatched from our warehouse once a week on Thursdays and will take about 7-10 business days to arrive after leaving the warehouse. Please allow an additional 2 business days for delivery to rural properties.
4. Freight & handling (Shipping) charges:
- USA: Orders under $99.99 pay a flat $5 shipping fee. For all orders over $99.99 a $10 flat rate shipping fee will be charged.
- Canada from within the USA:
- Orders under $99.99 will be charged a $15 shipping fee
- Orders between $99.99 - $200 will be charged a $25 shipping fee
- Orders over $200 will be charged a $35 shipping fee
5. Payment Methods: We currently accept Visa, MasterCard, American Express, and PayPal. You will be required to provide your name, credit card number, expiration date, and the CW number on the back of your card. PayPal is a unique way to send money online, to anyone who has an email account. PayPal allows you to shop without sharing any financial information, and is 100% protected against unauthorized payments. You must first have a PayPal account established through www.paypal.com before we can process your order via PayPal.