Great buggy unfortunately let down by the rubber
Written by: MissCash
Jun 20 2016Y
Great buggy unfortunately let down by the rubber handle bar grip! We used our Terrain mountain buggy for less than a month & the rubber split on the handle bar. Hugely disappointed that it is not covered on warranty & worse that you have to purchase completely new handle bars to replace the rubber!! Waste of materials & poor design feature. A shame to be so disappointed with Mountain buggy
Rubber handle very disappointing
Written by: Nicola
May 19 2016Y
This is the third rubber handle ive had to buy in 2 years. It's very disappointing and should be replaced free of charge or a new better designed handle should be made available. csnt believe it's not covered by warranty. This is clearly a design fault based on the other reviews here.
Apart from that it's been a fantastic buggy. This one issue lets it down. Shame really.
Written by: Danielle
May 06 2016Y
I needed to replace my handle on the Mountain Buggy Swift as the rubber had split. Easy as order deliver replace. All within a few days!
Written by: Mumofthree
Apr 07 2016Y
The foam from the original handle peeled off like mandarin skin so I hope this one lasts longer. My Mountain buggy terrain made and purchased for my oldest child in 2000 was of far, far superior quality than my two year old swift and urban elite. Also, parts were replaced free of charge because they rarely broke and were of a much higher quality.
swift grip handles
Written by: marc79
Mar 17 2016Y
We bought the swift 14 month ago and we are really happy with the product. The handle teared after 5 month from one small cut to a hugh long one an than fell off.
its a sham they can't do better than this.
we always like to recommend this pram to other but its annoying for everyone if u have to replace parts on your own cost when the pram is still unter warranty.
Written by: Fiona
Feb 05 2016Y
Weak item easily tears. We have replaced twice in a year already
Easy, easy, easy
Written by: Timothy
Jan 18 2016Y
I was able to easily replace the handle when it arrived in the mail. Nice feel to it after the old one was on its last legs.
Annoyed I had to buy this
Written by: Exxxx
Dec 15 2015Y
Grip started splitting a year ago, so we taped it together but it finally totally split so needed replacing.
The Allen key stripped the soft metal on the screw, so hopefully we won't be needing to replace it again... Though next time I reckon I'll just buy some tennis racquet grip instead!!
Written by: Caz27
Dec 14 2015Y
We purchased a new handle because the rubber had split making it uncomfortable to hold. The pram is over 5 years old - it was a hand me down from my brother/sister in law so ours is the 3rd kid to use it & we are extremely happy with all aspects of it plus the customer service you receive when dealing with Mountain Buggy!!
Impossible to change
Written by: Anita
Nov 24 2015Y
The handle bar is not good quality. Tore after a month and it's hard to replace the bar. A hex or Allen key should be provided.
Same split handle as everyone else
Written by: Brad
Nov 08 2015Y
Obviously Mountain Buggy had a quality problem that they did not care to fix.
Poor job mountain buggy.
Easy to install
Written by: JedG
Sep 09 2015Y
I bought the handlebar because the rubber cover in our Swift tear event before 1 year of purchase. We tried to make-do by putting electrical tape around it but it didn't help after a few weeks. Installing the handlebar was very easy. I just hope it won't tear apart easily.
Written by: Mrs Mac
Sep 03 2015Y
I bought this a month ago to replace the bar my son had put teeth marks in. It arrived quickly, and was easy to put on.
Written by: ️Kayla1404
Aug 06 2015Y
I have also only had my pram 7 months n my handle has split! I have a wagon n nothing else goes in my boot! Dissapointing that I have paid $700 + for a pram that has a cheap rubber handle what a way to get more money out of people! This need to be upgraded/stronger rubber!
Written by: Fernando
Jul 03 2015Y
I needed a new handle as mine was starting to get damaged. Service was great, delivery was fast! Couldn't be happier.
Easy to re fit
Written by: brickers
Jun 24 2015Y
I split my handle by catching this on my car hatch. Ordered a new one and it arrived within the week! Very happy and great price.
Rubber grip split
Written by: LisaMa
May 25 2015Y
The rubber grip on our mountain buggy swift split within about 6-7 months of use (1-3 times a week - not everyday!). This was disappointing as we expected better quality for the price; inclusion under warranty. Then there was a LONG wait until handles became available online - months and months. By the time we ordered one we only had about 5 cm of grip still attached and I was extremely concerned about the safety of using the pram without any grip. Everything else about this pram is fantastic but to me the grip is a major flaw and safety issue.
Handle Bar Rubber
Written by: Grandma
May 16 2015Y
Very disappointed at how quickly the rubber on this product split. Replacements can be sourced but in light of the very poor durability of the product they are overpriced
Written by: Welly mum
May 12 2015Y
Great buggy apart from the fact my handle has also split after less than a years use. Disappointing as the buggy was not cheap. It seems as though I am not the only one with this issue. It would be great if this was covered under warranty or if you could buy the grip separately rather than buying a complete new handle.
Rubber handle spilt
Written by: SarahNT
May 10 2015Y
Our rubber handle also split within the first couple of months use. I had thought it was something I had done to cause it to spilt, but after reading all these reveiws I now realise that its a very poor quality component. Has the warranty on this be updated? Or can a better quality handle be purchased that will fit the Swift?
re: rubber handle
Written by: joele
Apr 11 2015Y
The rubber handle has ruined my experience with the mountain buggy. To be fair, everything else is fine with the pram apart from the fact that there isn't a great deal of space at the bottom of the pram to store the various paraphernalia that goes with growing babies. However, this will be the second time I purchase the rubber handle, each time the handle has lasted no more than 4 months. Why it is not covered at least for the first time under warranty, I certainly don't understand and for this reason I won't be making another mountain buggy purchase in the future.
Written by: Adele
Apr 10 2015Y
I also have had my handlebar grip split after 9 months of moderate use......so have two of my friends. I agree, not a good advertisement for mountain buggy as we are all walking around with gaffa/ duct tape on our handles now!
Rubber handle split
Written by: Amurphy
Mar 26 2015Y
This has also happened to our mountain buggy swift. Love everything about it but now that I have to gaffer tape my handle in order to stop it splitting right off, it doesn't look so good and is disappointing - not a good advertisement for mountain buggy. It seems so many others have the same problem. I hope something can be done soon in order to rectify the situation. I don't expect to have to replace parts on my pram with under 12months use.
rubber handle durability dissapointing
Written by: Tetiana
Mar 08 2015Y
while a great buggy very disappointed with the quality of the rubber used, it split very quickly and is not covered by the warranty.
this is a very simple part of the buggy, that has a significant impact on the user, i'm not sure why such low quality rubber has been used.
Handle bar grip splits in under 12 months
Written by: Kate77
Feb 07 2015Y
Our handle bar grip also split in under 12 months. Mountain Buggy should replace these under warranty.
Swift handle bar rubber
Written by: Emmamanaia
Jan 16 2015Y
I too was extremely disappointed after only a couple of months use my rubber was splint in more than one place. I contacted MB & they sent me a link here to purchase a new one :( my MB was basically brand new & only put in the boot of my VW golf. I think it is a fault with the rubber when it is put on the handle, you could see there were "stress" points & sure enough, that's where it split.
Happy with funtionality, disappointing warranty
Written by: heljay
Dec 07 2014Y
I purchased my mountain buggy swift only 7 months ago and am generally pleased with it however the rubber cover on the handle bar cracked after only 4 months use, it has a large gash in it now and based on the Q&A on this website is not covered under warranty. Amazing that it is included as a frequently asked question which to me indicates that it must occur often. Not sure how this can be treated as a "wear and tear" item if it happens within the first 12 months of use.